The builds
Customer service agent
Customer service handled and reported without the Monday morning spreadsheet. People stay in control.
What it does
Service handled. You stay in charge.
1 [To add] Customer emails
Placeholder: what the email agent does, from our build. Not live until confirmed.
2 Weekly service report
Last week’s help desk figures pulled, checked and sent to the team every Monday.
3 Reviews report
Live review sites read and summarised, with the key figures added to your weekly management report.
4 Nothing sends unless it’s right
If any check fails, it saves a draft and explains why.
Watch: about a minute
Customer service, reported for you.
Proven in a real business
The first weekly summary found a backlog nobody could see.
Built inside a real UK equipment business with a busy customer service inbox. The first reviews run produced a correct email in about five minutes.
Two ways to get it
We build it. Or you do.
We build it for you
We build it inside your systems, train your team and check in after 30 days. A fixed price, agreed before we start. Optional Keep it running support afterwards: £250 + VAT a month, cancel any time.
From £2,495 + VAT
Do it yourself
Customer Service on Autopilot: the step-by-step guide with every rule and check, 20 copy-ready prompts and a 30-day rollout.
£79 + VAT, instant download
Questions
Before you ask.
Do we need new software?
Usually not. We build around the systems and spreadsheets you already use, with the AI tool that suits your business: Claude, Microsoft Copilot, ChatGPT or others.
Who stays in control?
Your team. The tool proposes, a person approves, and every change is logged so it can be rolled back.
How long does it take?
Two to three weeks from the start, depending on the systems involved.
What do you need from us?
A short call to walk us through how the job works today, access to the systems involved, and someone on your team to agree the rules with us.
How is this different from the guide?
The guide shows you how to build it yourself. With a build, we do it for you inside your systems, train your team and check in after 30 days.
How is your business shaping up?
A free 30-minute call with people who run businesses. No pitch. You’ll leave knowing what to fix first.